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Written by Cyndie Martini
on November 06, 2017

 

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Selecting the right card processor for your credit union can be a daunting task. Not only do you have your members to think of, but you also have to choose a product that won’t end up being incredibly costly to the credit union.

Settling on subpar technology, forgoing security protection and failing to ask enough questions are three of the most common mistakes made when selecting a card processing company. Here are ways to avoid these card processing mistakes and ensure you are choosing a card processing program that makes sense for your credit union.

 

Settling on Subpar Technology

 

Compromising on inadequate technology for a lower price may seem like a good option when looking for a card processor, but will actually end up costing you more money and cause frustration for your members. Member Access Pacific (MAP) is the only aggregator in the U.S. dedicated to providing credit unions a Visa Debit Processing Service using the latest technology.

MAP’s card processing technology offers customizable card authorizations allowing your members fast, and reliable transactions wherever they conduct business. The card processing services we provide are easily managed through MAP’s streamlined portal that is accessibe online anywhere, at any time. The administrative portal simplifies many of the back office tasks commonly associated with card programs, saving you time and money.

 

Forgoing Security Protection

 

As the frequency of credit and debit card breaches increases so does the need for security. MAP’s experienced team has extensive knowledge of consumer laws and network operating regulations. When you partner with MAP, we will manage dispute processing to ensure the maximization of recoveries and prevent loss of funds to you and your members.

 

MAP’s risk management coverage will also work to protect your credit union and members from fraud losses. We offer a call center to handle member’s concerns in the event of fraud or a data breach saving your staff time as well as providing member’s peace of mind.

 

Failing to Ask Enough Questions

 

Asking questions is an essential step in the discovery phase when selecting a card processor. MAP’s team will communicate with you to make sure you understand all the “fine print” when you partner with us. Our team is entirely transparent and will work with you to customize a card processing plan that makes sense for your specific credit union. You won’t find any hidden fees or have to handle compliance on your own. We work with you throughout the implementation process and continue to provide support throughout our partnership to ensure your members have fast, reliable access to their funds. Not only does MAP provide support to your credit union, but we also have a 24/7 call center to assist members with any questions or concerns.

 

If you have any questions about MAP’s card processing services, contact us today, and we will help you navigate through this process and find a solution that meets all your processing needs.

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